Archive for the ‘TECH/INTERNET’ Category
Why Merriam-Webster is More Than Just Webster
September 14th, 2009
|
Author: The end of the 19th century brought G. & C. Merriam Company copyright and trademark difficulties created by the expiration of early copyrights on Webster's work, the sale of rights to some of his abridged dictionaries, and the expiration in 1889 of the copyright on Merriam-Webster's 1847 edition. The respect that Merriam-Webster had earned for its Webster's dictionaries over the course of fifty years was a desirable
Posted in 
Tags: 
Merriam-Webster’s Ongoing Commitment
HTML clipboardMerriam-Webster's commitment to innovation and scholarship began with the publication of its first dictionary in 1847 and continued with the 1859 publication of a revised and enlarged edition. The 1859 edition was the first American dictionary to include pictorial illustrations; it also featured a supplement of new words and explanations of the distinctions among synonyms, all improvements that made the dictionary more useful than ever before. (more...)
Writing credit-card interfaces
The number of credit card gateways supported by Interchange is large and growing, but so seem to be the number of companies providing gateway services, each with their own protocol for submitting transactions. If you’re building an Interchange site from scratch and haven’t yet chosen your payment processor, the best thing to do is pick from those already supported by Interchange out-of-the-box, since they’ll have been tested for longer. However, if you already have an account with a payment gateway not already supported, then you’ll need to develop a module so Interchange can speak their language. Read the rest of this entry »
ProductKnowledge-bases
Especially for mechanical and software products, technical support is a huge cost for many manufacturers and their resellers. Customers not only want answers to questions you haven’t already covered in your catalog, but their appetite only gets bigger after they’ve made a purchase and now need technical support, tutorials, documentation, FAQs and so-on. If that kind of information is not easier to find than your phone number, then chances are you’ll be spending a lot of time, and a lot of your payroll, on voice customer support. Read the rest of this entry »